•             Knowledge of requirements traceability and requirements elicitation
 
•             Knowledge of developing test cases and scenarios
 
•             Knowledge of the software development lifecycle and the implementation of Software as a Service (SaaS) solution
 
•             Experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects
 
•             Experience in the implementation of Salesforce applications preferred
 
•             Experience with all the aspects of the Software Development Life Cycle (SDLC)
 
•             knowledge of business analysis and user acceptance testing – 5 years 
 
•             Knowledge of COT/SaaS large scale implementations/modernizations– 2 years
 
•             Analytical and customer service skills – 2 years
 
•             Communicate accurate and useful status updates – 2 years
 
•             Excellent verbal and written skills, with the ability to communicate with both technical and program area staff – 5 years