The ability to create, manage, and meet schedules and deadlines.
 
The ability to perform physical installation, removal or troubleshooting of equipment components.
 
Knowledge of principles, theories, and practices of computer data storage, retrieval, and/or restoration.
 
Knowledge of desktop, WAN, LAN network operating systems,network topology, network hardware and software, and network security systems.
 
The ability to work with personal computers, servers,network and/or telecommunications equipment through documented telecommunications technical training or full time work experience in a technical environment